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Data Privacy Policy

1. Data Protection at a Glance

Analysis tools and third-party tools

Your surfing behaviour can be evaluated statistically when you visit our website. This occurs first and foremost using cookies and with so-called analysis programmes. The analysis of your surfing behaviour usually takes place anonymously; the surfing behaviour cannot be traced back to you. You can refuse this analysis or prevent it by not using certain tools. You will find detailed information on this in the data privacy policy below.

2. General Information and Obligatory Information

Data protection

The operator of this website treats your personal information confidentially and in accordance with statutory data protection and this data privacy policy.

Various pieces of personally identifiable information are collected Wwhen you use this website. Personally identifiable information is information that could reasonably be used to identify you personally. This data privacy declaration explains what data we collect and what we use it for. It also explains how and for what purpose this occurs.

We point out explicitly that data transfer via the Internet (such as communication by e-mail) can be subject to security vulnerabilities. Complete data protection against access by third parties is not possible (see also “SSL and TLS encryption” section).

Data protection officer

Data protection officer required by law

We have appointed a data protection officer for our company:

Data Protection Officer of Dresden, Saxony’s state capital
Post Box 120020
01001 Dresden


Notice on parties responsible

The party responsible for the data processing on this website is:

Dresden, State Capital, The Mayor
represented by

Dresden Philharmonic
Communication Department
Schloßstr. 2
01067 Dresden


Withdrawing your consent to data processing

Many data processing acts are possible only with your express consent. You may retract consent you have given at any time. A note by email to us is sufficient for this purpose. The lawfulness of the data processing carried out until your withdrawal is unaffected by the withdrawal.

Right of appeal to the responsible supervisory authority

In the event of violations of data privacy law, the party concerned has a right to appeal to the responsible supervisory authority. The responsible supervisory authority for data privacy law issues is the data protection officer of the federal state in which our company is domiciled. You can find a list of the data protection officers and their contact information using the following link:

Right to data portability

You have the right to be provided with the data that we automatically process on the basis of your consent or for the purpose of the performance of a contract, either to yourself or to a third party, in a legible, machine-readable format. If you demand direct transfer of the data to another responsible party, this shall be carried out only if technically feasible.

SSL and/or TLS encryption

This website uses an SSL and/or TLS encryption for security reasons and to protect the transmission of confidential contents, such as for instance orders or requests that you send to us as website operator. You can identify an encrypted connection when the address line of your browser changes from “http://” to “https://” and by the lock symbol in the status bar of your browser.

When SSL and/or TLS encryption is activated, the data that you transmit to us cannot be read by any third party.

Information, blocking, deletion

Within the scope of applicable legal provisions, you have the right to be provided at any time with information free of charge relating to your stored personal data, its origin and recipient and the purpose of the data processing and, if applicable, a right to correction, blocking or deletion of this data. On this as well as on other questions on the topic of personal data, you can contact us at any time at the address given in the legal information section (“Impressum”).

How do we collect your data?

Your data is collected on the one hand when you disclose it to us. This can be, e.g., data you enter in a contact form.

Other data is automatically collected by our IT system when you visit the website. This is primarily technical data (e.g., Internet browser, operating system or time of website access). Collecting this data occurs automatically as soon as you access our website.

For what purposes do we use your data?

One part of the data is collected to ensure an error-free provision of the website. Other data can be used to analyse your user behaviour.

3. Data Collection on our Website


The websites often use so-called cookies. Cookies do no harm to your computer and do not contain computer viruses. Cookies are intended to make our service safer, more effective and more user-friendly. Cookies are small text files that are stored on your computer and that your browser saves.

Most of the cookies we use are so-called “session cookies”. They are automatically deleted after your visit to our website. Other cookies are stored on your device until you delete them. These cookies enable our system to recognise your browser the next time you visit.

You can set your browser to inform you about when cookies are set and allow cookies only in isolated instances, refuse to accept cookies in certain cases or in general, as well as activate automatic deletion of cookies when the browser is closed. Deactivating cookies may restrict the functionality of this website.

Cookies that are required to execute electronic communications or to provide certain functions you desire (e.g., shopping cart function), are saved on the basis of Art. 6 (1)(f) GDPR. The website operator has a legitimate interest in storing cookies for technically error-free and optimised provision of its services. If other cookies (e.g., cookies for the analysis of your surfing behaviour) are saved, they will be dealt with separately in this data privacy policy.

Server log files

The provider of the website automatically collects and saves information in so-called server log files that your browser automatically transmits to us. These are:

  • browser type and browser version
  • operating system used
  • referrer UR
  • host name of the accessing computer
  • time of server inquiry
  • IP address

None of this data will be merged with other data sources.

The basis for the data processing is Art. 6 (1)(f) GDPR, which allows the processing of data to fulfill a contract or pre-contractual measures.

4. Plug-ins and Tools

Google Maps

This website uses the map service Google Maps via an API. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

To use the functions of Google Maps, it is necessary to store your IP address. This information is usually transmitted to a server operated by Google in the USA and stored there. The provider of this website has no influence on this data transfer.

The use Google Maps is performed in the interest of an appealing presentation of our online offers and an ease in finding the places indicated by us on the website.

You will find more information on dealing with user data in Google’s data privacy policy: